TripHighs – Travel Booking Policy
Legal Company Name: TripHighs
Website: triphighs.com
Address: Bagdogra, District Darjeeling, West Bengal, India
1. Booking Policy
All bookings made through TripHighs are subject to availability and confirmation. A booking is considered confirmed only after the required payment has been received and confirmation has been issued by TripHighs.
Prices may vary depending on availability, season, hotel category, transportation requirements, and other travel conditions.
2. Payment Policy
Customers may be required to pay an advance amount to confirm their booking. The remaining balance must be paid according to the payment schedule communicated at the time of booking.
TripHighs reserves the right to cancel or release a reservation if the required payment is not received within the specified time.
3. Cancellation & Refund Policy
Cancellation charges may apply depending on the cancellation date, hotel policies, transportation arrangements, and other service-provider terms.
Any refund, where applicable, will be processed after deducting applicable cancellation charges and non-refundable amounts.
Certain bookings, hotels, transportation services, permits, tickets, and special offers may be non-refundable.
Customers are advised to check the applicable cancellation terms before making payment.
4. Hotel & Accommodation
Hotel accommodation is subject to availability and confirmation.
TripHighs may provide an alternative property of similar category if the originally selected property becomes unavailable due to circumstances beyond our control.
Hotel check-in and check-out times are subject to the hotel’s individual policies.
5. Transportation
Transportation services included in a package will be provided according to the itinerary and booking confirmation.
Vehicle type may depend on the number of passengers and availability. Any additional usage, extra sightseeing, additional transfers, waiting charges, or route changes may incur additional charges.
6. Sightseeing
Sightseeing will be provided according to the itinerary mentioned in the booking confirmation.
Sightseeing schedules may change due to weather conditions, road conditions, government restrictions, local regulations, traffic, or other circumstances beyond our control.
Entry tickets, permits, activity charges, or other expenses not specifically mentioned in the package may be payable separately.
7. Travel Documents
Customers are responsible for carrying valid identification documents and any permits, tickets, or travel documents required for their journey.
TripHighs will not be responsible for losses or expenses arising from invalid, missing, or expired travel documents.
8. Force Majeure
TripHighs shall not be responsible for delays, cancellations, additional expenses, or changes caused by circumstances beyond reasonable control, including natural disasters, severe weather, road closures, strikes, government restrictions, political disturbances, transportation disruptions, or other unforeseen events.
9. Customer Responsibility
Customers are expected to follow the rules and regulations of hotels, transportation providers, tourist destinations, and local authorities.
Any damage caused to hotel property, vehicles, or other facilities by a customer may be charged directly to the customer.
10. Changes to Bookings
Any request to change travel dates, hotels, passengers, transportation, or itinerary is subject to availability and may result in additional charges.
Customers should contact TripHighs as early as possible for any requested changes.
11. Pricing
All prices displayed on the website are subject to change without prior notice. The final price applicable to a booking will be the price confirmed by TripHighs at the time of booking.
Unless specifically stated, prices may not include personal expenses, entry fees, permits, additional meals, activities, or other expenses not mentioned in the package.
12. Contact Us
For booking-related questions, cancellations, changes, or other assistance, please contact TripHighs through the contact details provided on triphighs.com.
TripHighs
Bagdogra, District Darjeeling, West Bengal, India
Website: triphighs.com
Last Updated: August 2026
